Internal Communications Policy

A. Background

The university’s Internal Communications Policy (095.0 Internal Communications Policy) addresses proper use of mass electronic communications and protocol. 

B. Policy

The university’s Internal Communications Policy was developed and is maintained by the University Communications office. Changes to the policy may be made on an ad hoc basis by University Communications.

C. Guidelines

1. University Event Calendars

University Communications maintains a listing of public events on the Furman University website, news.furman.edu/events. To list a public event on this page, information may be submitted for consideration to ucomm@furman.edu. Enrollment Services is responsible for maintaining the university’s official academic calendar made available to the campus community at calendar.furman.edu.

2. Mass Emails

All mass emails – those sent to all faculty, staff, students, alumni, donors, parents and combinations thereof – must first be approved by the originator’s vice president or equivalent manager before seeking review and approval by University Communications. Following approval, mass emails may be sent by the approved administrator(s) in Academic Affairs, Facilities, University Police, Student Life, University Communications, Human Resources, Information Technology Services, Development and Alumni, and Athletics.

All communications signed by the president must be approved by the vice president for University Communications.

3. Email Distribution Lists

University Communications has access to various distribution lists needed for sending mass emails related to universitywide announcements and urgent information. Approved administrators may request access to distribution lists from Information Technology Services or Development and Alumni.

4. Electronic Communications

University Communications produces recurring electronic publications and manages the general Furman University email account. Electronic publications include the weekly Dins Digest and, on the behalf of Development, FAN News, the quarterly parent and alumni newsletter.

5. Department Newsletters

Academic departments may prepare and send electronic newsletters to their constituents after initial design, content strategy and publication schedule has been approved by University Communications.

6. Student News

Any student may post on this board, which is accessible through the MyFurman portal. It is to be used to inform the Furman community about university-related events and news. Messages posted on this board are approved by Student Life. Posts that contain profanity, opinion, unsubstantiated claims or subject matter deemed to be offensive or hate speech will be removed.

7. Campus Announcements

Furman faculty or staff members may post on this board, which is accessible through the MyFurman portal. It is to be used to inform the Furman community about university-related events and news. Posts that contain profanity, opinion, unsubstantiated claims or subject matter that may be deemed to be offensive or include hate speech will be removed.

8. Community Announcements

Furman faculty or staff members may post on this board, which is accessible through the MyFurman portal. It is to be used to inform the Furman community about events and news outside the campus community. Posts that contain profanity, opinion, unsubstantiated claims or subject matter deemed to be offensive or hate speech will be removed.

9. Staff Notices

Select staff members may post on this board, which is accessible through the MyFurman portal. Staff Notices may include news items, important computing and information alerts and news from Human Resources. Posts that contain profanity, opinion, unsubstantiated claims or subject matter deemed to be offensive or hate speech will be removed.

10. Faculty News

Select staff members and all faculty may post on this board, which is accessible through the MyFurman portal. Faculty News is primarily a depository for meeting notices and minutes. It is moderated by the current faculty chair and select committee representatives. Items posted in Faculty News may include information about grants, fellowship opportunities and workshops. Posts that contain profanity, opinion, unsubstantiated claims or subject matter deemed to be offensive or hate speech will be removed.

11. Classifieds

Furman faculty, staff and students may post on this board, which is accessible through the MyFurman portal. The classifieds section should be used to post messages concerning personal goods for sale and lost and found items. It is not to be used to post business advertisements or testimonials. Posts that contain profanity, opinion, unsubstantiated claims or subject matter deemed to be offensive or hate speech will be removed.

Please contact University Communications at ucomm@furman.edu regarding questions about this policy.

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