CIS Help Desk

Recent CIS Blog Posts

  • Like Fedex Tracking for Help Desk Calls…
    There is a new feature on the FUnet portal (a.k.a., the new ARMS/WebAdvisor.) We call it the Help Desk eRequest. This feature not only lets you create a new help desk call, it also lets you look up the status of any open call you have made to the CIS Help Desk. You can also [...]
  • New ARMS and more…
    UPDATE: On Friday, February 26, Furman began using the new FUnet Portal. The FUnet Portal uses ActiveCampus software from Datatel to provides an improved way to work with WebAdvisor and the system known as ARMS (Advising and Registration Made Simple.)  FUnet now has a purple LOGIN button on the left side of the web page. [...]
  • Phishing warning
    An attempt to use email to trick you into revealing personal information is called phishing. Phishing is one way criminals gather information for identity theft.  Despite our campus spam filter catching many such phishing attempts, members of the Furman community continue to report receiving messages asking them to reveal their ID and password. Such messages [...]
  • CIS on Twitter
    You can now use Twitter to be notified about campus technology news, announcements, and tips from Computing and Information Services (CIS). Follow the Furman_CIS twitter feed.
  • Modem pool service to end 3/31
    On March 31, the Furman University dial-in modem pool service will end. The modem pool has been available to Furman faculty and staff for many years, but it is no longer used enough to justify its continued operation. The University will save $1000 per month by discontinuing the modem pool service. Faculty and staff who have [...]
  • NITLE Seminars for Faculty
    Furman is a member of the National Institute for Technology in Liberal Education (NITLE.) NITLE is offering a number of on-line seminars (webinars) for faculty this Spring. The Faculty Development Committee and the Center for Teaching and Learning are sponsoring NITLE webinars in the Center for Teaching and Learning. NITLE webinars for faculty in February include: Open [...]

Help Desk


864.294.3277

help.desk@furman.edu

Location: Lower Level of the Duke Library

Academic Year Hours:

Monday - Thurs: 8 - 9:30pm
Friday: 8 - 5pm
Sat: 1 - 6pm
Sun: 3 - 9:30pm

*Abbreviated Hours During holidays, summer, exams and breaks.




If Live Support is OFFLINE, click the graphic to automatically generate a trouble ticket.

Admission

Phone: 864-294-2034
Email: admission@furman.edu

Connect With Furman

3300 Poinsett Highway, Greenville, SC, 29613
Phone: 864-294-2000

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