Craig is Certified Project Management Professional (PMP®) by the Project Management Institute. He has held positions of management and leadership in various types of organizations in manufacturing, service industries, hi-tech engineering and education and has received recognition for his work in Government training programs from both domestic and international organizations. As President and lead facilitator of Grace Associates, consulting, he has delivered training and development in project management, strategic planning and executive leadership. He is respected as a mentor and leader. He is an effective facilitator, trainer and leader with executive levels as well as all levels of organizations in analyzing and setting action plans to establish and achieve performance goals and improve organizational performance.

Title Description

Fail-Safe Leadership

Leaders today are challenged to develop within their organizations the kind of teamwork that fosters innovative problem solving and enhances productivity. Spend a day outside at Furman and experience the Peak Performance outdoor adventure challenge course. Peak Performance is a sequence of increasingly complex and challenging activities designed to increase individual and group knowledge. By exposing issues such as control, communication, conflict, authority and individual listening skills in a non-judgmental way, Peak Performance allows team members to identify the barriers that inhibit performance and to explore solutions that enhance productivity by challenging them mentally, physically, emotionally and spiritually. Partial- and full-day programs are available and can be custom designed to meet your group's specific needs.

Project Leadership in Managing Customer Requirements

Research has shown that one of the most prevalent reasons for project cost and schedule overruns and sometimes project failure is due to poorly defined and poorly managed customer requirements. This course is for project managers, project leaders, systems analysts and engineers. Projects are successful when they perform as the customer perceives they should. You will learn a disciplined process for collaborating with your client-customers and project team and management to identify, manage and satisfy both the specified project requirements and the implied project requirements. You will learn and practice how to use the project Work Breakdown Structure and the Requirements Trace Matrix to identify and manage project requirements throughout the project life cycle. You may use a current project or case projects provided in the sessions. You will role-play interfaces with your team and customer and will develop the knowledge and skills to assure that your requirements are identified, allocated to your system solution and their acceptance methods are clearly defined. The result will be a model you can apply to all of your current and future projects and teach the rest of your team how to implement. Your projects will seem easier and your customer will be more satisfied.

Process-Based Management

Every organization has processes. The more successful you are at identifying and managing these processes, the more successful you will be at getting the results you want from your organization. Day one, you will identify the key top-level processes that drive your organization and provide the moments of truth for the customer. Each key process will be analyzed and sub-divided into the next two levels. Methods for mapping and flowcharting down to process level three will be learned and practiced for your organization. When finished you will be able to implement the process-based management system by knowing how to develop your organization to identify, map, develop process owners and manage all of your organizations process that eliminate non-value activity and get the organizational results you want.

His teaching philosophy is to engage students in classroom lectures, case studies, reading and project assignments, such that they see a need and value in learning not only the principles of project management, but the practical applications in life situations. His desire is that students leave the classroom with knowledge of the material and a desire and solid foundation to develop and apply their skills in their vocations.

Loyola University
Johns Hopkins University

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