OLLI Frequently Asked Questions Furman University

What does OLLI mean?
How do I order OLLI @ Furman logo wear?
How do I learn about member activities or class changes throughout the term?
Can my spouse or a friend join me on a Friday trip or Event Tour?
What if I can't attend a course for which I signed up?
Do you have scholarships available?
What is the wait list policy?
Can I volunteer?
How do I sign up to be a liaison?
How can I make suggestions to improve the program?
How do I register for classes?
How much does it cost to take a class?
What is the benefit of being an OLLI annual member?
When will I know if I got into the classes for which I registered?
Do I get a refund if I drop a class?
Why didn't I get into all the classes I wanted?
What if I miss a Friday bonus trip I signed up for?

What does OLLI mean?  Osher Lifelong Learning Institute. In 2008 we received a generous donation from the Bernard Osher Foundation. One of the very few requests from the foundation was for the program to be renamed the Osher Lifelong Learning Institute at Furman, otherwise know as OLLI @ Furman. We join about 120 OLLI programs across the country in a unique networking partnership of senior lifelong learning programs that are associated with a college or university.

How do I register for classes? There are three ways to register for classes. 1. To use your credit card: go Register Now!​ 2. To use check or cash: register in person at the OLLI Office in the Herring Center for Continuing Education on Furman's campus. 3. To pay by check: Mail your completed form to OLLI @ Furman, 3300 Poinsett Highway, Greenville, SC 29613.

How much does it cost to take a class?  You must join OLLI as an annual member prior to being able to sign up for classes. The annual membership fee is $50. Once you are a member of OLLI, individual courses cost $50. You may purchase one of our annual packages: six courses for $210, nine courses for $275, or fifteen courses for $325.

What is the benefit of being an OLLI annual member? OLLI membership allows you early notice of course brochures and the ability to take courses with the program. Members may buy lunch in the Furman Faculty dining room, use the Furman University Library, and enjoy the Marvin Book Nook in our lobby. Members also have the opportunity to take Bonus Events and Trips held each term on Fridays, go on special trips, attend events coordinated by the Special Events committee, and participate in a variety of other activities such as Special Interest Groups and special prices for campus events. OLLI members receive the weekly OLLI Notes and the quarterly newsletter, Gray Matters, and may use the computer lab in the OLLI Office when not in use by a class. Parking permits are also issued as a benefit.

When will I know if I got into the classes for which I registered? As soon as we process your registration you will be notified by email with a confirmation/receipt slip. Please read this confirmation slip thoroughly, as additional information will be provided on this form (such as directions or room changes). The earlier you register or turn in your registration the sooner we can notify you of the classes you will be taking for the term.

Do I get a refund if I drop a class?  If you drop a course and want a refund, please request it by the end of the second week of classes. After that time, refunds will not be issued. If you drop one class you will be charged a $10 drop fee; if you drop all of your classes you will be charged a $25 drop fee.

Why didn't I get into all the classes I wanted?  Registrations are processed on a first come-first served basis. Classes are limited in size based on the instructor's preference and classroom space availability. The Curriculum Committee tracks class popularity from term to term to insure that a class with a wait list in one term is offered again in future terms based on their ability to secure high quality instructors. 

What if I miss a Friday bonus trip I signed up for? Any cancellations within 48 hours of an event or no shows by members for the special one-day events will be charged $25 by OLLI. The member will not be able to sign up for future events or trips until this fee is paid. In case of emergency or sickness, we ask that the member call to notify the office or trip leader as soon as possible. The notification procedure allows time for another member on the wait list to be contacted to take your place. Please be fair and considerate to your fellow members. 

How do I learn about member activities or class changes throughout the term? We communicate to the membership through our quarterly newsletter, Gray Matters, which consists of committee reports, member profiles, memorials, survey results and creative writing from OLLI members. Our weekly news, OLLI Notes, is distributed every Friday. Both of these publications are delivered via email in our efforts to reduce paper and copying costs. If you don't have email, copies of both publications are available in the OLLI Office. Important announcements will also be made through instructors and class liaisons. 

Can my spouse or a friend join me on a Friday trip or Event Tour? Yes, but only after he/she joins OLLI for the annual $50 membership fee and if there is room. 

What if I can't attend a course for which I signed up?  PLEASE let the office know as soon as possible. We have many students anxious to attend our classes and if we have an open spot we would like to see it filled. Please give others a chance to fill your place. 

Do you have scholarships available? Yes. If you need financial assistance, please contact Susan Rae at 864.294.2998. All requests are kept confidential. 

What is the wait list policy? If you sign up for a class that is full, you will automatically be put on a waiting list. We are limited by classroom sizes, time available to us, instructor comfort levels, and safety. If a class has a long waiting list, the curriculum committee works to secure the course for future terms. Please be patient if you are put on a waiting list; many times, we are able to open/move a class to handle the demand.

Can I volunteer? Of course! Our goal is to have participation from all members. We believe that the more people involved, the better quality programming and services we will be able to provide. Whether you are shelving books, answering the phone, serving on a committee, making coffee or giving directions, it takes us all to make OLLI special! Stop by the office to get involved.

How do I sign up to be a liaison? You can call the OLLI Office and sign up, check the appropriate box during registration, or approach your instructor in class and offer to be the class liaison. It is easy and a great way to get involved. 

How can I make suggestions to improve the program? OLLI is member-led. That means that the activities, programs, and procedures are primarily directed by the members. If you have ideas for improving the program talk to the Director, any of the Council or committee members, or submit your idea through end of term evaluations or drop your idea or thought in the comment box located in the Marvin Book Nook. We can only get better with engaged membership. Ideas are always welcome.

How can I order a shirt with OLLI @ Furman on it? All of the shirts you see within the OLLI membership and staff have been ordered through Lands End. To order go to:  ces.landsend.com/OLLI_Furman. You can look through Lands End products and order from this site. The correct logo will be applied to whatever merchandise you order. Questions or would rather talk to a person? Call 1-800-338-2000. (Our customer number is 4571176 and our logo code is 0979527; you'll need these numbers if you call.)

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