Furman University

New Faculty and Staff Communication Resource Training

Welcome to Furman University! Here is some information to help you become familiar with Furman's telephone system, the campus network, and University email.

Resources

• New Faculty Quick Reference
  

Telephone/Telecommunication Systems

• Dialing Protocols (pdf)
• Frequently Used Calling Features (pdf)
• Telephone Etiquette (pdf)
  • Furman Facts You Should Know (pdf)
  • Telephone Scenarios For Discussion-What's Wrong With This Picture? (pdf)
• Frequently Dialed Numbers (pdf)

Voice Messaging

• Voice Messaging Overview (pdf)
• Accessing Your Voice Mailbox (pdf)
  • Logging In (pdf)
  • Changing Your Password (pdf)
  • Recording External, Internal and Temporary Greetings (pdf)
  • Playing Your Messages (pdf)
  • Replying to Messages (pdf)
  • Calling the Sender (pdf)
  • Express Messaging (pdf)
  • Composing Messages (pdf)
  • Checking and Editing Your Messages (pdf)
  • Distribution List (pdf)
• Voice Messaging at a Glance (pdf)

Computer Network

• Resource Overview (pdf) *Enter your FU\NetID and password to view this link.*
• Passwords, Passwords... (pdf)

FirstClass Electronic Mail

• Electronic Mail Overview
  
• Electronic Mail Etiquette (pdf)

Please remember, if you have questions, you're always welcome to contact the IT Service Center.