​Information Technology Services (ITS) strives to provide an information environment that gives the University a strong foundation for meeting the diverse needs of departments and individuals. Software support is a critical part of our information environment. Below is a list of computer software that works well at Furman, and the level of support provided by ITS.

For software questions please contact the IT Service Center.

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Software & Support Levels

To help you understand how well certain software fits at Furman, we have identified support levels for software on desktop computers and laptops. These levels range from extensive support for software that works well and is used by the broadest campus constituencies (baseline), to innovative software, which may only be used by a single individual.

  • Baseline – Fully supported by ITS, and supplied on Furman devices.
  • Specialty – Academic or administrative software required for curriculum or operations. Varying levels of support offered by specialists.
  • Innovative – Software being considered for use in courses or operations. Support is by specialists and may be limited due to time constraints.
  • Best effort - For all other software, ITS staff will make a reasonable attempt to help, but makes no guarantees about a successful resolution.

Additional information on suppor​t for web services, and administrative software applications can be found in the IT Service Catalog​.

Student, Faculty, ar Staff Owned Computers

Baseline - software supported by ITS. Priority is given to University-owned systems and student devices needing to connect to the campus network. Support for personally-owned devices is offered as workload permits. Troubleshooting may require drop-off at the IT Service Center.

Virus Protection Provided via download
Microsoft Office
(Mac or Windows)
Faculty and staff purchase Microsoft installation CD
Supported, but not provided, for student computers.
Microsoft Windows
OS upgrade
Faculty and staff purchase Microsoft installation CD
Supported, but not provided, for student computers.
Microsoft Windows
(7 or 8)
Support focused on connection to the Furman network and work with Furman information services
Macintosh OS
(10.6 and above)
Support focused on connection to the Furman network and work with Furman information services


University owned Computers

Baseline software provided and supported by ITS.

Operating Systems
Mac OS 10.7+
For Macintosh systems
Windows 7
For PC systems
Software Applications
Acrobat Reader
Provided on Windows systems
Virus Protection
Provided on base system image
Microsoft Office
Provided on base system image
Primo PDF Writer
PDF file creator for Windows systems
Cisco AnyConnect
Provided to authorized VPN users


Specialty Software - supported by ITS. For more information about specialty software, please contact the IT Service Center, or see the IT Self Help Guide.

Innovative software - limited support from ITS or other specialists as available.
Contact the IT Service Center if you would like to try something new.

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