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CIS Help Desk

Recent CIS Blog Posts

  • VPN and off-campus access
    Furman University protects many secure servers and systems with the campus firewall. These protected systems include systems used by administrative offices, as well as shared network drives. If you are a member of the Furman campus community, and need to use these resources when off-campus, you may be interested in the Furman VPN (Virtual Private [...]
  • CIS to evaluate anti-virus alternatives
    Computing and Information Systems staff are planning to evaluate alternative anti-virus solutions in the coming months. Our current campus anti-virus license ends at the end of the academic year, and we have learned that renewing the existing license will require a substantial cost increase. In addition to evaluating the effectiveness of alternative anti-virus solutions, CIS also [...]
  • Faculty/Staff 2009 Techqual Survey Begins
    The 2009 Furman University Faculty/Staff Techqual survey has begun! The student Techqual survey finished on November 1. Now, by responding to the survey, faculty and staff can help improve campus technology service quality, and also be entered in a drawing to win one of 4 pairs of movie tickets. Individual survey invitation emails were sent [...]
  • Campus Connectivity
    Everyone wants a campus network that is as fast and reliable as possible. In the past year, Furman University has made more Internet bandwidth available for students, and has improved the reliability of the campus Internet connection. CIS staff have also improved the reliability of the wired campus network, and are working to improve the [...]
  • Update on Windows 7 and Mac OSX 10.6 (Snow Leopard)
    While CIS staff have been testing both Windows 7 and Mac OSX 10.6, we are not yet ready to announce full support for these operating systems. Here is a brief summary of where we stand with our evaluation of these new operating systems: Windows 7: At the moment, McAfee anti-virus software requires a manual install before [...]
  • McBee Wireless Test
    In September, CIS began a test of wireless networking in the Blackwell residence hall. We are pleased to announce that, later this semester, CIS Systems and Technology staff will be starting a second evaluation of a new wireless solution. This second test will be for the residents of McBee Hall. While we will be providing [...]

Help Desk


864.294.3277

help.desk@furman.edu

Location: Lower Level of the Duke Library

Academic Year Hours:

Monday - Thurs: 8 - 9:30pm
Friday: 8 - 5pm
Sat: 1 - 6pm
Sun: 3 - 9:30pm

*Abbreviated Hours During holidays, summer, exams and breaks.




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3300 Poinsett Highway, Greenville, SC, 29613
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