Leadership Development Course Description

Servant Leadership
Strategic Planning
Strategic Thinking
Advanced Strategic Thinking
Executive Assessment and Coaching
Six Days to Exceptional Leadership
Using Your Head:Making Emotional Intelligence Work
DiversityPlay: Appreciating the Unique Talents of Your Workplace
Generational Diversity: What You Need to Know About Motivating Today's Workforce
They Really Oughta Wanna
Time Management
Building Negotiating Power
Who Are You? The HBDI for Leaders
Networking Power
Career Development Coaching for Managers
The Ten Point Life/Work Balance Tune-up
Cultivating Collective Wisdom through Mentoring
Encore Performance
Lessons from the Locker Room
Emotions in the Workplace:Leading with Emotional Intelligence
Fail-Safe Leadership
Project Leadership in Managing Customer Requirements
Creative Leadership

Servant Leadership

Days:(1/2)

Greg Blake, facilitator

Jim Collins said it best: "...the enemy of great is good. We don't have great leaders because we have settled for good leaders." Morale is plummeting, and cynicism and unethical behavior are surging. Workers are bringing their fears and anxieties to the workplace, affecting performance and the bottom line. The uncertain economic times, corporate scandals and unethical behavior by leaders have created discouraged, disheartened and disillusioned followers in our companies and organizations. This engaging, enthusiastic and life-changing one-day "boot camp" session is designed for present or prospective leaders. Leaders will examine the five C's of effective leadership for 2003: compassion, commitment, courage, cheerleading and coaching. Leaders will discover the difference between effective leadership and efficient leadership, how to become an LBWA role model... walking the talk, talking the talk and leading by wandering around. We will also examine the priorities of the leader, how he or she can better listen and communicate with others, share both head and heart, balance "touchology" with technology and maintain the spirit and morale of the troops! 

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Strategic Planning
Days:(2)

Bonnie Nichols, facilitator

Is your organization "healthy" and how do you know? Are we operating our daily business in the most effective and efficient ways possible to achieve success? Is our organization or department in good shape for the long-term? In this workshop, executive-level or department management-level participants will learn to employ a proven, yet simple method to create or reevaluate a three to five-year vision with supporting strategic business objectives. This basic five-step process will include assessing current business directives as dictated by the organization's (or department's) customer base against perceived key critical processes and success factors. In addition, attendees will further define vision through the development of "objective statements" and a brief, but comprehensive system of indicators by which progress towards achievement of a vision can be measured. Participants will also learn how to ensure alignment of the strategic objectives at the executive level with all other layers of the organization for maximum effectiveness of communication and emphasis on priority areas indicating need for improvement.

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Strategic Thinking
Days:(1)

Ellen Stevenson, facilitator

Participants will learn to apply the thinking skills needed for sound strategic thinking, planning and implementations. They will learn how to identify the right questions to ask, set about answering these questions, and use the answers to formulate strategies. They will also learn to analyze the impact of change, think critically about the capabilities of the organization to react to change, create new options and formulate strategic plans to meet new challenges. Interactive exercises and case studies will be used to facilitate discussions. Practical guidelines will be discussed for making strategy everyone's job.

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Advanced Strategic Thinking
Days:(2)

Ellen Stevenson, facilitator

Designed for those in leadership positions who will be involved in designing and implementing strategic initiatives, this course will allow participants to hone their skills in strategic thinking, tactical planning and strategic planning processes, and systems-level thinking. They will consider how to determine key strategic focus areas, how to identify and analyze critical short-term and long-term issues, and how to identify key indicators for performance and success. Practical guidelines will be discussed for translating strategy to operational terms, aligning the organization and strategy, making strategy everyone's job, making strategy a continuous process, and mobilizing change through strong, effective leadership.

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Executive Assessment and Coaching
Days:(1/2, initial training meeting and assessment)

Bonnie Nichols, facilitator

An organization will operate at its most effective and efficient level when the employee base, no matter how large or small, can operate confidently behind the steady and cohesive leadership of a dynamic executive team. While trust and respect are certainly required elements, frequent communication, business understanding, strategic priorities and the continuity of a common purpose and goals are also critical to the company's long-term success. The objectives in this workshop are to give the lead executive the tools and coaching necessary to properly assess the effectiveness of the executive team, both as a group and as individual members; to work with the executive members as a group to assess their own performance as a team in providing leadership and managing critical resources; and to coach the group while developing a strategy to manage the organization's efforts to meet its derived goals and targets while communicating to the employee base the current status and resulting priority areas needing improvement.

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Six Days to Exceptional Leadership
Days:(6)

Ellen Stevenson, facilitator

"Six Days to Exceptional Leadership" is a professional development program of six one-day monthly workshops focusing on helping small business owners and middle to upper level managers become ­ and remain more effective leaders. In a small-group environment of no more than 12 individuals, participants will embark on a customized learning and exploration process to identify strengths and focus on positive attributes rather than "fixing problems." In addition, participants will develop skills to help them sustain these positive choices through proven behavioral change techniques as well as through individualized one-on-one coaching sessions each month. This will be your opportunity to develop your commitment to excellence for yourself and those around you.

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Using Your Head: Making Emotional Intelligence Work
Days:(1 + follow-up coaching)

Ellen Stevenson, facilitator

This course is ideal for anyone interested in enhancing their leadership capacity, whether in a management or support role within the organization. Drawing on groundbreaking brain and behavioral research, science is proving that one's emotional quotient, more than raw brain power (EQ not IQ), underpins sound decision making, dynamic businesses, and the most satisfying and successful lives. Participants will assess their individual emotional competencies, attitudes and values. The program consists of a one-day seminar that examines the driving forces of emotional intelligence and culminates in the creation of a personal EQ development plan. During the six to eight weeks following the seminar, participants will execute their plan with the help of a personal coach during three one-on-one sessions.

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DiversityPlay: Appreciating the Unique Talents of Your Workforce
Days:(1)

Marianne Frederick, RPT, MHSA, facilitator

When you focus on your employees' unique talents and understand how gender, cultural and generational differences impact your work team, your organization can become a more powerful force in the market. You will complete an attitude assessment to increase awareness of your biases, discuss the many facets of multiculturalism and create an action plan to adapt your organizational culture to the needs of your global customers.

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Generational Diversity: What You Need to Know About Motivating Today’s Workforce
Days:(1)

Marianne Frederick, RPT, MHSA, facilitator

Identify the generational needs of your associates to understand how and why their levels of motivation, initiative and productivity vary. In this course, you will compare and contrast the most popular theories of motivation and discuss the differing motivational needs of the four generations in the workforce.

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They Really Oughta Wanna
Days:(1)

Bill Stubbs, facilitator

Successful management is more than making people show up for work! Getting the best out of your associates all the time is a true challenge for today's supervisor. People are driven to do what they do by their unmet needs. As a boss, understanding this, and determining ways to link your work with their needs, are the keys to a powerful work force. This course focuses on the practical applications of motivation theories and helps you understand the many generations in the workplace today and how you can motivate them to peak performance.

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Time Management
Days:(1/2)

Sonny Epps, facilitator

Do you get stressed out because of what you don't get done? This workshop will guide you in developing a personal efficiency program to assist you in getting control of your time. Determine what's important, what's not, and how to make the best use of your time. Learn tips for making good time management principles stick. This workshop will help teach participants how to use time management techniques to increase productivity and create a less stressful work environment.

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Building Negotiating Power
Days:(1)

William Wilder, facilitator

This workshop teaches the basic principles of collaborative negotiation while providing insight into individual negotiating styles. Participants will practice more effective negotiating approaches and learn how to achieve more win-win outcomes. The day begins with an exercise that demonstrates the effects of different types of negotiating and provides a memorable lesson in how to negotiate. Participants will assess their negotiating styles and gain valuable insight into how their styles contribute to negotiating performance.

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Who Are You? The HBDI for Leaders
Days:(1)

Sonny Epps, facilitator

Authentic and effective leadership requires taking time to understand yourself and the people you serve. During this lively workshop you'll explore results from the highly regarded HBDI thinking styles assessment. Breakthrough insights about what makes you and others tick will enhance your vital leadership practices of communication, problem solving, decision making and team building.

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Networking Powers
Days:(1/2)

Marianne Frederick, RPT, MHSA, facilitator

Learn how great networking skills can improve your customer base, enhance your ability to build better long-term relationships and make you more valuable to any organization. This course focuses on identification of your professional strengths and how to build complementary and collaborative relationships that promote achievement of your professional dreams.

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Career Development Coaching for Managers
Days:(1)

John Barker, facilitator

Managers are responsible for valuing and developing employee.  This workshop is designed to orient managers to a career development midel where both managers and staff become active partners in aligning an individual's personal and professional goals with the needs and goals of the organization.  Participants will first be introduced to a self-assessment process that allows individuals to create both personal and professional development goals.  Then managers will be guided in the use of basic coaching skills (listening, questioning and providing feedback) to help understand an individual employee's needs and goals, explore developmental opportunities, and jointly create an action plan for future growth.  Strategies will be discussed for how to support the personal and professional development process to maximize each employee's value to the company and to help both the individual and organization reach their full potential.

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The Ten Point Life/Work Balance Tune-up
Days:(2 hours to 1)

John Barker, facilitator

With growing evidence that work-life balance is also linked to reduced stress, reduced absenteeism, enhanced productivity, recruitment and retention, creating an environment that allows for a healthy life and work balance is not just good conscience, it's good business.  How well is your organization addressing your employee's needs for work-life balance? In this highly interactive session, we will explore ten straightforward tips for like/work balance from both an organizational and individual perspective.  What's working well now/ What needs a tune up?  How can you tweak and employ these techniques and strategies in your life and organization?  Even one minor change can make a major difference in nurturing your employees and your organization.  As an added benefit you may find that this balanced and healthy approach to life and work just might rub off on the people around you outside of the office too!  Participants will leave with a personal action plan for implementing positive life/work balance techniques and strategies in their lives and organizations.  An in-depth resource list will also be provided.

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Cultivation Collective Wisdom through Mentoring
Days:(1/2)

Brad Bechtold, Ph.D., facilitator

Experts cite mentoring as one of the key ingredients for career and leadership success.  Yet many people have a hard time implementing the process of mentoring in their career paths.  Without formal mentoring role models and programs, it can seem particularly challenging to find or become a mentor.  And even formal mentoring programs can stall.  Fortunately, the rules of mentoring have changed.  And no formal mentoring program is needed to realize the benefits.  The new lifelong dynamic model of mentoring not only capitalizes ton the institutional knowledge of long-term leaders, but captures the wisdom of employees at all levels.  This collective wisdom helps to nurture the career and person growth of individuals as well as continuously sustain and grow the organization itself from within.  This workshop will help participants explore the "new rules" of mentoring and how to put them into action.  This session is designed to help participants:

  • Better understand how mentoring has evolved
  • Explore the benefits and challenged of mentoring
  • Discover ways to become proactive in finding and being a mentor....no formal mentoring program needed
  • Explore tips on how to make the most of your mentoring relationships
  • Appreciate the benefits of mentoring-at any and every stage of life
  • Participants will leave with an individualized action plan with first steps to proactively implement and nurture mentoring in their lives and organizations 
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Encore Performance
Days:(1/2)

Greg Blake, facilitator

"Getting Stellar Performance Out of Your Players"
  • The performance challenge worksheet
  • People and performance enhancement principles
  • The giving and receiving end
  • What the employee thinks when he or she hears the work performance appraisal
  • What the manager thinks when he or she hears the word performance appraisal
  • The 3 "C" reason for poor team performance
  • Feedback: The breakfast of champions
  • Conducting the performance expectations dialogue
  • Pitfalls to performance reviews
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Lessons from the Locker Room
Days:(1/2)

Greg Blake, facilitator

"Coaching Tools, Tips and Techniques for Premium Performance"
  • Definition of coaching and a coach
  • The coach's needs/the players needs
  • How to coach on the fly-5 minute coaching
  • How to coach employees to a greater level of performance
  • How to give positive feedback and feedback for improvement
  • Coaching plan for improved performance
  • The coaches 30 day workout
  • The bug report for ongoing communication
  • Conducting effective, result-oriented meetings
  • How to coach the stellar performer, the middle performer and the falling performer
  • Ways to praise the players
  • Attention to retention tools to keep your best players
  • Delegation tactics
  • Building trust with the players, tactics for developing integrity
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Emotions in the Workplace: Leading with Emotional Intelligence
Days:(1)

Paul Rasmussen, Ph.D., facilitator

Emotions are an important and natural aspect of the human experience.  They are the source of personal feedback, they help us communicate with others and they motivate us into action.  Unfortunately emotions are at the foundation of our often negative attitudes towards other people and towards activities of involvement, including work.  These emotionally loaded attitudes contribute to interpersonal conflicts, office conflicts, and poor worker motivation and morale.  The consequences of strong emotion can be minimized when employers and employees interact with greater emotional intelligence(EI).  EI considers the purposefulness of emotions and ways to help individuals develop greater emotional self-control such that emotions serve to enhance relationships and resolve conflicts rather that contributing to an escalation of problems. 

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Fail-Safe Leadership
Days:(1)

Craig Bradenbaugh, facilitator

If leadership is so critical to an organization's success, why isn't there more of it?  There is no "one size fits all" prototype for a leader but there are some practices and processes successful leaders understand and practice.  One of these is their ability to comprehend the big picture and translate it into measurable goals that cascade down throughout the entire organization.  This course will give you a goals alignment process that has the impact of inspiring and energizing the entire organization to make the near-term change required to produce the long-term result.  This course is particularly for you if you have identified your strategic vision, mission, and values, but experience behavior and results in your organization that is inconsistent with your strategy.  You will do an assessment of your organization where leadership might be failing you.  Negative attitudes are not new to organizations, but what is relatively new is the impact they have in our current age particularly when organizational change is accelerating.  You will learn how to incorporate goal planning and goal achievement in your organization to turn the negative into the positive and make a results-based process part of your standard operating procedure, so everyone-from board room to boiler room-is pulling the rope in the same direction.

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Project Leadership in Managing Customer Requirements
Days:(2)

Craig Bradenbaugh, facilitator

Research has shown that one of the most prevalent reasons for project cost and schedule overruns and sometimes project failure is due to poorly defined and poorly managed customer requirements. This course is for project managers, project leaders, systems analysts and engineers.  Projects are successful when they perform as the customer perceives they should.  You will learn a disciplined process for collaborating with your client-customers and project team and management to identify, manage and satisfy both specified project requirement and implied project requirements.  You will learn and practice how to use the project Work Breakdown Structure and the Requirements Trace Matrix to identify and manage project requirements throughout the project life cycle.  You may us a current project or case projects provided in the session.  You will role-play interfaces with your team and customer and will develop the knowledge and skills to assure that your requirements are identified, allocated to your system solution and their acceptance methods are clearly defined.  The result will be a model you can apply to all of your current and future projects and teach the rest of your team how to implement.  Your projects will seem easier and your customer will be more satisfied. 

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Creative Leadership
Days:(1 & Follow-up coaching)

Kathy Kegley, Ph.D., facilitator

The U.S. Council of Competitiveness has indicated that "innovation will be the single most important factor in determining America's success through the 21st century," and numerous other reports echo this prediction.  Because of its fundamental role in innovation, creative thinking has become a cornerstone of organizational success.  Subsequently, the ability to recognize, develop, and retain creative talent has emerged as an essentil skill set for leaders to remain competitive in today's global economy.  This workshop gives executives an essential foundation for developing creative leadership by providing an awareness of creativity assessment tools, techniques for enhancing creativity at work, and best practices for successfully managing creative talent.  Assessments will be introduced to evaluate individual creative thinking styles for purposes such as task alignment, training effectiveness and team development.  Key leadership behaviors that support and organizational climate for creativity will be addressed.  The influence of motivational factors, the physical environment and employee perception of support will also be covered within the context of creative leadership.  Participants will explore examples of idea management systems and develop a prototype system for their organization.  A toolkit of basic creative thinking techniques and resources to support individual and team-based idea generation will be provided.  Participants will also gain insights about their own preferred creative thinking style and develop a customized plan for continuing development in creative leadership.  One-on-One follow-up sessions will be scheduled within six weeks following the workshop to assist with plan execution.

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