Systems Analysis and Knowledge Management Course Description

Foundations of Systems Analysis
Successful Techniques for Defining Business and System Requirements
Techniques for Analysis Modeling
Knowledge Management
Trends in Technology


Foundations of Systems Analysis
Days:(2)

Ken Abernethy, facilitator

This course covers the major concepts, techniques and processes of systems analysis. Assumed audience includes programmers/software developers and business analysts with a minimum of two years experience. Training material will be liberally interspersed with case studies and class exercises. The primary objective is to give an overview of the field and an introduction (with exercises where appropriate) to industry-standard techniques and methodologies.

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Successful Techniques for Defining Business and System Requirements
Days:(2)

Ken Abernethy, facilitator

This course provides in-depth coverage of successful techniques for articulating and defining business requirements for a system, and then mapping these business requirements into rigorous structured system requirements documents. The importance of communication with customers and among project team members is emphasized as absolutely necessary to ensure accurate and complete requirements. Prerequisite: SA 500.

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Techniques for Analysis Modeling
Days:(2)

Ken Abernethy, facilitator

This course provides in-depth coverage and practice of the most successful methodologies and techniques in systems development. Emphasis is on the practical application of modeling techniques, including how to adapt techniques and methods appropriately to the constraints of the project and environment. Structured analysis and design techniques are emphasized. Prerequisite: SA 500 and SA 525.

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Knowledge Management
Days:(2)

Ken Abernethy, facilitator

This course focuses on techniques and tools for integrating knowledge management into the organization, emphasizing the importance of an organization's knowledge assets and better ways of sharing ideas and information. Participants will learn how to use knowledge management to ensure that key decisions are fully informed, building on an organization's technology and project management investments. They will learn how to build a foundation of knowledge management that can evolve through results-driven incremental steps, how to align knowledge management with business strategy, and how to avoid key knowledge management pitfalls such as excessive formalization and over reliance on technology.

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Trends in Technology
Days:(1)

Ken Abernethy, facilitator

Emerging information and communications technologies will have profound impact on business organizations, enabling new business applications while marginalizing or making others obsolete. Areas such as knowledge management, new IT infrastructure, e-commerce, the Internet and intranets, data warehousing, data mining, knowledge discovery, and others have potential uses in almost any organization. This course will explore trends in technology and discuss possible uses and implications of these for business. Particular subject matter will change frequently as new technologies and trends are identified. The course Web site will allow participants to keep current after their course concludes.

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